Common questions we are asked:
Just in case we do not answer your email fast enough, here are the
top
questions we get from our clients:
1. Paypal - Do I have to have a paypal account to use my credit
card?
Answer: No, when you use paypal, you will see below a area for non
members. All they ask for other than credit card data, is for your
email address,
so they can email a statement to you. They are a very good company
to use
for online transactions.
2. I cannot view resumes, how come?
Answer: There are two programs on " Post A Job Online.
Single Post: Allows a single
post, which stays on for 45 days, however
you cannot view resumes.
Resume Subscription: This allows
unlimited post, and viewing on all the
resumes that come in everyday.
3. I just signed up and cannot log in:
Answer: You are in the front of the website for the resume
submission clients.
You must log in on the employer section.
4. How do I Cancel a Subscription?
Answer: When your are charged by Pay Pal, you will see a
link at the bottom of the
confirmation, allowing you to cancel your subscription. Follow the
process from there.
You can also email us at
admin@employmentladder.com.
5. I just paid, how come I cannot post?
Answer: Please log back in and go to "Manage Job Post". You
will see your credit there.
If you are using authorize.net, there is a delay of a few hours to allow
our staff to manually complete your order.
If you paid by check, we have to verify your funds before we can issue you
a posting credit.
6. How long does my job post last?
Answer: 90 days
Hope this helps - Have a great day!!
Terms and Conditions:
Please note that all
transactions are final, and non refundable.
This is due to: When a job posting is entered, it is transmitted to
hundreds of websites and blogs. Giving the listing a wonderful
national viewing. This is a automated process.
Please also note:
If a credit has been purchased, but not used, does not allow a refund.
Posting credits are like website hosting, or renting a car. If
you do that utilize the space, you are still responsible for the
purchase.
PayPal Policy and Process for Subscription Accounts:
Important Note for PayPal Subscription: If your user purchases a
Subscription or monthly Membership, then at the end of the term
PayPal will re-bill them automatically and the job board will re-new
the subscription automatically. If your customer wants to cancel the
automatic re-billing, then they should log in to their PayPal
account and cancel it form there. They can do this at any time.
Also, if your customer wants to upgrade or downgrade a subscription,
they should log in to their PayPal account and cancel the
subscription and then wait until it expires on the job board system.
After the subscription expires, they can re-order a bigger or
smaller plan. It is recommended that you specify these rules in your
terms and conditions and/or the edit your order confirmation email
templates with these rules, etc.
Note 2: If your customer wants to upgrade / downgrade immediately,
then ask them to cancel the subscription via their PayPal account
and then go to Subscription Reports and click the question next to
the 'Completed' status. There you will see a 'Refund' button where
you can immediately terminate their subscription. Your customer
would then be able to create a new order from their job board
account.
Note 3: In some cases, the order may fail to re-bill. PayPal will
then attempt to re-bill a few times before giving up. If you want
paypal to stop the re-attempts, log in to your PayPal account and
cancel the subscription manually.
Note 4: In the job board, there are two products which are subject
to the PayPal Subscriptions: Subscription to the resume database and
Memberships. Although in the PayPal system both of these are
considered as subscriptions, the job board uses two different terms
to differentiate the products. Also, memberships plans with a
one-off fee do not get sent as PayPal subscriptions, but the usual
PayPal payments - so a customer is not rebilled for one-off
Membership payments.
Acceptance of Terms of Use and Amendments.
Welcome to employmentladder.com! employmentladder.com is a service
provided by Cutting Edge Enterprises, for both private and
commercial users that allow for the selling and buying of
classifieds products and services. Such a service is based on trust,
and this Agreement helps promote trust and understanding between you
and other users of employmentladder.com.
Our service has been created to be easily accessible to all users of
legal age, but it also has limitations and risks that you must be
aware of before participating. Prior to, and as a condition of your
participation, you (hereinafter You or Yours or User) must agree to
abide by the employmentladder.com Terms of Service. Each time you use
or cause access to this web site, you agree to be bound by these
Terms of Use, and as amended from time to time with or without
notice to you. In addition, if you are using a particular service on
or through this web site, you will be subject to any rules or
guidelines applicable to those services and they shall be
incorporated by reference into these Terms of Use. Please see our
Privacy Policy, which is incorporated into these Terms of Use by
reference. You may review these Terms at any time by clicking on the
Terms of Use link at the bottom of the home page.
Our web site and services provided to you on and through our web
site on an "AS IS" basis. You agree that the owners of this web site
exclusively reserve the right and may, at any time and without
notice and any liability to you, modify or discontinue this web site
and its services or delete the data you provide, whether temporarily
or permanently. We shall have no responsibility or liability for the
timeliness, deletion, failure to store, inaccuracy, or improper
delivery of any data or information.
Your Responsibilities and Registration Obligations. In order to use
this web site, you must register on our site, agree to provide
truthful information when requested, and be at least the age of
thirteen (13) or older. When registering, you explicitly agree to
our Terms of Use and as may be modified by us from time to time and
available here.
Buying and selling through employmentladder.com is available only to
individuals who can form legally binding contracts under applicable
law. This excludes in all cases minors (persons who have not reached
their eighteenth birthday).
Cutting Edge Enterprises reserves the right to modify the Terms of
Service at any time and without prior notice to its Users. We may
add to, change, delete or end our or Your use of our service at any
time. The service may be temporarily unavailable from time to time
for maintenance or other reasons.
Cutting Edge Enterprises is not involved in any transaction between
any party who uses our site. There are risks which You assume when
dealing with people who might be acting under false pretenses; all
of these risks are borne by You. We are a venue only and do not
screen or censor or otherwise control the listings offered to other
Users, nor does Cutting Edge Enterprises screen or censor or
otherwise control the Users of its service. Cutting Edge Enterprises
can not and does not control the behavior of the participants on
this site. We can not control whether or not Users of Cutting Edge
Enterprises will complete the transactions they describe on our
site. IT IS EXTREMELY IMPORTANT THAT YOU USE CARE THROUGHOUT YOUR
DEALINGS WITH OTHER PEOPLE ON THIS SITE! Cutting Edge Enterprises
does not assume responsibility for the content or context of the
user comment areas and will not remove or edit postings to the
public comments areas once they are entered into the service, except
to expire records or in our sole discretion.
If there is a dispute between participants on this site, Cutting
Edge Enterprises is under no obligation to become involved. In the
event that You have a dispute with one or more Users, You hereby
release, Cutting Edge Enterprises's, their officers, employees,
agents and successors in rights from claims, demands and damages
(actual and consequential) of every kind or nature, known or
unknown, suspected and unsuspected, disclosed and undisclosed,
arising out of or in any way related to such disputes and / or our
service.
The services provided at employmentladder.com may be used only for
lawful purposes. Transmission, distribution or storage of material
or conduct in violation of any applicable local, state, federal or
foreign law or regulation is prohibited. This includes without
limitation any unauthorized use of material protected by patent,
copyright, trademark or other intellectual property right, material
that is obscene, defamatory or libelous, constitutes an illegal
threat, or violates rights of privacy or publicity, or violates
export control laws. You may use the information on our site only to
the extent necessary to facilitate employmentladder.com related
transactions.
Cutting Edge Enterprises prohibits the transmission, distribution or
posting of unwanted or offensive content. You agree that all
information or data of any kind, whether text, software, code, music
or sound, photographs or graphics, video or other materials
("Content"), publicly or privately provided, shall be the sole
responsibility of the person providing the Content or the person
whose user account is used. You agree that our web site may expose
you to Content that may be objectionable or offensive. We shall not
be responsible to you in any way for the Content that appears on
this web site nor for any error or omission.
Prohibited transmissions include without limitation, profane or
sexually explicit advertisements that include masking or misspelling
the words, or images that would be illegal in any jurisdiction. It
is Your responsibility, and you agree to comply with all
requirements, legal or other. Additional prohibitions include
misleading offers that do not list the total purchase price or a
"bait & switch" of products, advertisements listed in the incorrect
category, duplicate listings that contain more than 60% of the same
characters, regardless of category, U.R.L. (Universal Resource
Locator) or hyperlinks within an advertisement or image, the sale or
distribution of firearms, weapons or controlled substances,
fraudulent or criminal offers including but not limited to
registering another email address other than Your own, any posting
with the goal of harassment of another, sexual requests from or for
a minor, racial slurs or comments, harassment, placing a fraudulent
ad, unsolicited advertising (whether commercial or informational)
and unsolicited email or advertisements including, but not limited
to adult or dating services placing advertisements ("SPAM").
Further, Cutting Edge Enterprises prohibits the transmission,
distribution or posting of any matter which discloses personal or
private information concerning any person or entity, including
without limitation phone number(s) or addresses, credit debit cards,
calling card, User account numbers/ passwords or similar financial
information, and home phone numbers or addresses. Even though all of
this is strictly prohibited, there is a small chance that You might
become exposed to such items and You further waive Your right to any
damages (from any party) related to such exposure.
Cutting Edge Enterprises prohibits the listing or sale of the
following goods for any reason, including but not limited to any
item that is illegal to sell under any applicable law, statute,
ordinance or regulation including the following:
Food (other than packaged food meeting all applicable federal state
and local standards for sale to consumers by commercial merchants)
Alcoholic beverages (except if You are reselling an alcoholic
beverage that was initially purchased from a retailer and it still
in its original container and it is legal to deliver to the buyer
and into the jurisdiction where the buyer is)
Cigarettes or any other tobacco product for human consumption
Pharmaceuticals or any other controlled substance
Dangerous, counterfeit or stolen goods
Goods which do not actually exist
Any good that infringes or violates anyone's rights
Any item which in Cutting Edge Enterprises's sole discretion is
inflammatory, offensive or otherwise inconsistent with Cutting Edge
Enterprises's standards of business ethics.
Any messages, data, or images that might be considered by a
reasonable person to be obscene or which contain racial, ethnic,
religious slurs or derogatory epithets, or advocating violence, hate
or other language that is deeply or widely offensive.
Cutting Edge Enterprises strongly opposes SPAM, which floods the
Internet with unwanted and unsolicited email and deteriorates the
performance and availability of the employmentladder.com service. All
forms of SPAM, and all activities that have the effect of
facilitating SPAM, are strictly prohibited.
Cutting Edge Enterprises also prohibits the use of another Internet
service to send or post SPAM to drive visitors to Your site hosted
on or through Cutting Edge Enterprises systems, whether or not the
messages were originated by You, under Your direction, or by or
under the direction of a related or unrelated third party.
If Cutting Edge Enterprises, in its sole discretion, determines that
a violation of the Terms of Service has occurred, Cutting Edge
Enterprises may pursue any of its legal remedies, including but not
limited to the immediate deletion of any offending material from its
site, cancellation of Your account and /or the exclusion of any
person(s) who may have violated any Terms of Service. Cutting Edge
Enterprises could also pursue violators with claims that they have
violated various criminal and/or civil laws as applied by the
relevant jurisdiction. Cutting Edge Enterprises will cooperate with
any investigation by any Federal, State, or local body or any court
or tribunal legitimately exercising it's rights. Such cooperation
may be without notice to You. If Cutting Edge Enterprises believes
in its sole discretion that any ad may create liability for Cutting
Edge Enterprises, Cutting Edge Enterprises may take any actions that
it believes are prudent or necessary to minimize or eliminate its
potential liability, including but not limited to, the release of
User information. In sum, Cutting Edge Enterprises reserves the
right to refuse service to anyone at any time, and to remove any
listings or any advertisements for any reason, and without notice.
User understands and agrees that User is responsible for all
applicable taxes and for all costs that are incurred in using the
employmentladder.com service. We may also, in our sole discretion, add
or delete fees associated with the Service. There may be a charge
associated with photo classified listings or Business Listings. If
any charge is applicable, we will notify our Users in advance.
DISCLAIMER OF WARRANTIES. YOU AGREE THAT USE OF THE SERVICE IS AT
USER'S SOLE RISK. THE SERVICE IS PROVIDED ON AN "AS IS" AND ON AN
"AS AVAILABLE" BASIS. Cutting Edge Enterprises EXPRESSLY DISCLAIMS
ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING,
BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY,
FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT.
Cutting Edge Enterprises MAKES NO WARRANTY THAT THE SERVICE WILL
MEET USER'S REQUIREMENTS, THAT THE SERVICE WILL BE UNINTERRUPTED,
TIMELY, SECURE, OR ERROR FREE; NOR DOES Cutting Edge Enterprises
MAKE ANY WARRANTY AS TO THE RESULTS THAT MAY BE OBTAINED FROM THE
USE OF THE SERVICE OR AS TO THE ACCURACY OR RELIABILITY OF ANY
INFORMATION OBTAINED FROM THE SERVICE.
USER UNDERSTANDS AND AGREES THAT ANY INFORMATION OR MATERIAL AND/OR
GOODS OR SERVICES OBTAINED THROUGH THE SERVICE IS DONE AT USER'S OWN
DISCRETION AND RISK AND THAT USER WILL BE SOLELY RESPONSIBLE FOR ANY
DAMAGE RESULTING FROM ANY TRANSACTION.
NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY USER
FROM Cutting Edge Enterprises OR THROUGH OR FROM THE SERVICE SHALL
CREATE ANY WARRANTY NOT EXPRESSLY STATED HEREIN.
LIMITATION OF LIABILITY. USER AGREES THAT NEITHER Cutting Edge
Enterprises NOR ANY OF ITS PROVIDERS OF INFORMATION SHALL BE LIABLE
FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR
EXEMPLARY DAMAGES, RESULTING FROM THE USE OR THE INABILITY TO USE
THE SERVICE OR FOR COST OF PROCUREMENT OF SUBSTITUTE GOODS AND
SERVICES OR RESULTING FROM ANY GOODS, DATA, INFORMATION OR SERVICES
PURCHASED OR OBTAINED OR MESSAGES RECEIVED OR TRANSACTIONS ENTERED
INTO THROUGH OR FROM THE SERVICE OR RESULTING FROM UNAUTHORIZED
ACCESS TO OR ALTERATION OF USER'S TRANSMISSIONS OR DATA OR ARISING
FROM ANY OTHER MATTER RELATING TO THE SERVICE, INCLUDING BUT NOT
LIMITED TO, DAMAGES FOR LOSS OF PROFITS, USE, DATA OR OTHER
INTANGIBLE, EVEN IF Cutting Edge Enterprises HAS BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES. USER FURTHER AGREES THAT Cutting Edge
Enterprises SHALL NOT BE LIABLE FOR ANY DAMAGES ARISING FROM
INTERRUPTION, SUSPENSION OR TERMINATION OF SERVICE, INCLUDING BUT
NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, SPECIAL CONSEQUENTIAL
OR EXEMPLARY DAMAGES, WHETHER SUCH INTERRUPTION, SUSPENSION OR
TERMINATION WAS JUSTIFIED OR NOT, NEGLIGENT OR INTENTIONAL,
INADVERTENT OR ADVERTENT. USER AGREES THAT Cutting Edge Enterprises
SHALL NOT BE RESPONSIBLE OR LIABLE TO USER, OR ANYONE, FOR THE
STATEMENTS OR CONDUCT OF ANY THIRD PARTY OF THE SERVICE. In sum, in
no event shall Cutting Edge Enterprises's total liability to You for
all damages, losses, and causes of action exceed the amount paid by
You to Cutting Edge Enterprises, if any, that is related to the
cause of action.
You agree to indemnify and hold us harmless, our subsidiaries,
affiliates, related parties, officers, directors, employees, agents,
independent contractors, advertisers, partners, and co-branders from
any claim or demand, including reasonable attorney's fees, that may
be made by any third party, that is due to or arising out of your
conduct or connection with this web site or service, your provision
of Content, your violation of this Terms of Use or any other
violation of the rights of another person or party.
You give us a non-exclusive, worldwide, royalty-free, irrevocable,
sublicenseable (through multiple tiers) right to exercise all
copyright and publicity rights, in any existing or future media,
known or unknown, over the material or User Data displayed in Your
listings. For the purpose of this Agreement, "User Data" shall mean
all information (if any) submitted by You, (the "User") to
employmentladder.com with the exception of trading data, credit card
numbers, checking account numbers, etc. "Individually Identifiable
User Data" shall mean that subset of "User Data" which can be
reasonably used to identify a specific individual such as their
name, address, phone number, etc. The User Data shall be deemed to
be the property of Cutting Edge Enterprises. You shall take all
reasonable efforts to ensure that it is accurate and complete and
not misleading in any way.
You agree not to resell or assign Your rights or obligations under
these Terms of Service. You also agree not to make any unauthorized
commercial use of the Service.
You agree not to make use of anyone else's Information other than as
necessary to complete any transactions in which You are involved.
There is no agency, partnership, joint venture, employee-employer or
franchisor-franchisee relationship between Cutting Edge Enterprises
and any User of the Service.
Any notice to You or to us shall be made by either email or regular
mail. We may also give notice of changes to these Terms of Service
or other matters related to employmentladder.com by displaying notices
to Users on the Service.
This Agreement is the complete and exclusive agreement between the
parties with respect to the subject matter hereof, superseding any
prior agreements and or communications regarding such subject
matter. This Agreement may only be modified, or any rights under it
waived, by a written document executed by both parties.
These Terms of Service and the relationship between User and Cutting
Edge Enterprises shall be governed by the laws of the State of
Washington without regard to its conflict of law provisions. User
and Cutting Edge Enterprises agree to submit to the personal and
exclusive jurisdiction of the courts located within the county of
Kitsap, Washington.
The failure of Cutting Edge Enterprises to exercise or enforce any
right or provision of these Terms of Service shall not constitute a
waiver of such right or provision. If any provision of these Terms
of Service is found by a court of competent jurisdiction to be
invalid, the parties nevertheless agree that the court should
endeavor to give effect to the parties' intentions as reflected in
the provision, and the other provisions of these Terms of Service
shall remain in full force and effect.
User agrees that regardless of any statute or law to the contrary,
any claim or cause of action arising out of or related to use of the
Service or the these Terms of Service must be filed within one (1)
year after such claim or cause of action arose or be forever barred.
The section titles in these Terms of Service are for convenience
only and have no legal or contractual effect.
Please help us keep the employmentladder.com site an enjoyable
experience for all Users, if You observe material or behavior that
may violate one of the employmentladder.com terms of participation,
please contact Cutting Edge Enterprises at admin@employmentladder.com |
